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Troubleshooting a Heat Pump With Declining Efficiency in Andover
Design | MJB Heating and Cooling

Troubleshooting a Heat Pump With Declining Efficiency in Andover

Design  | MJB Heating and Cooling
Published On:
August 18, 2025
Troubleshooting a Heat Pump With Declining Efficiency in AndoverDesign | MJB Heating and Cooling

When your heat pump starts working harder but your home still doesn’t feel comfortable, it’s time to take notice. Energy bills that keep climbing and cooling that doesn’t keep up with the weather are signs your system may not be running the way it should. In Andover, where summer heat can last well into August, even a small dip in performance can make daily life uncomfortable.

A heat pump showing signs of wear or strain won’t recover on its own. Figuring out what’s behind the problem is the first step to restoring comfort throughout your home. From dirty filters to faulty parts, small issues can stack up and lower your system’s efficiency. Knowing what to look for helps you avoid more complex and costly failures down the road.

Identifying Common Causes of Heat Pump Efficiency Decline

There are a number of reasons your heat pump might be struggling to keep up, especially during extended summer heat in Andover. Some efficiency issues can start small but still affect cooling quality, while others point to repair needs that can’t wait.

Look for these common causes if your heat pump’s performance has been dropping:

- Dirty or blocked filters

Clogged filters slow down airflow and make your system work harder than necessary. When air doesn’t circulate properly, the heat pump runs longer to achieve the same results. Over time, this puts pressure on internal parts and drives up energy use.

- Refrigerant leaks

If your system is low on refrigerant, it won't be able to absorb heat effectively. Leaks are often hard to see but can show up through ice on the coil, reduced cooling, or hissing sounds. A trained professional must handle repairs and recharge the system.

- Faulty thermostat

Thermostats that aren’t reading the room correctly can cause inconsistent cycling. This can lead to short bursts of cool air followed by long periods without reaching your desired temperature. A misreading thermostat directly impacts how your heat pump communicates and functions.

- Poor or skipped maintenance

Without regular cleaning and inspection, small issues like dirty coils or loose connections go unnoticed. This keeps your system from running as efficiently as it should and could shorten its lifespan if left unattended.

Each of these issues can lead to decreased comfort and higher energy use. For example, one Andover homeowner noticed their system would run much longer than usual even on mild days. After inspection, the problem turned out to be clogged filters and a thermostat that wasn’t calibrated properly. Once addressed, their home cooled faster and bills dropped. Keeping routine maintenance a priority and calling in help at the first sign of poor performance can prevent long-term damage.

Step-By-Step Guide To Troubleshoot Your Heat Pump

Troubleshooting a sluggish or underperforming heat pump can rule out simple issues that don’t require major repairs. This helps pinpoint what’s really causing the drop in efficiency and confirms when a professional inspection is necessary.

Here are a few steps to get you started:

1. Check the air filters

Remove and inspect your air filters. If they look dusty, gray, or clogged, replace them. A clean filter lets air pass through easily and helps your system run smoothly.

2. Inspect air vents and duct openings

Make sure no furniture, curtains, or rugs are blocking airflow. Closed or obstructed vents reduce how much cooled air reaches your rooms.

3. Examine the outdoor unit

Leaves, dirt, or grass clippings around your unit can block airflow and raise internal pressure within the system. Carefully clear away anything near the fins or grill.

4. Test the thermostat

Lower your thermostat setting by a few degrees and see if the system starts up and cools your home appropriately. If there's a lag or it stops suddenly, the thermostat may be misreading the room or have faulty wiring.

5. Schedule an inspection if needed

If you complete these steps and the heat pump still performs poorly, it's time to call our technicians. Refrigerant issues, damaged coils, or deeper electrical faults should be addressed promptly for safety and long-term savings.

Troubleshooting allows you to eliminate simple causes before assuming the worst. But if issues persist, don’t ignore them—even if your system is still running. Tackling performance changes early can protect your equipment and keep your Andover home cooler through the peak of summer.

The Role of Professional Repairs in Enhancing Efficiency

When basic troubleshooting doesn’t resolve the issue, it usually means there’s a deeper mechanical or electrical problem that requires repair. That’s where our professionals are most effective. One of the most common issues they uncover is refrigerant loss. This is difficult to identify without the right tools, but it causes your heat pump to work nonstop without real cooling results. Our technicians can measure pressure levels, pinpoint the leak, and recharge your system after repairs.

Another hidden issue is damaged wiring or connection failures between internal components. Even something small, like a corroded capacitor or loose terminal, can disrupt performance. These aren’t the types of problems you can spot by looking at the unit, but our technicians are trained to find and fix them fast. Professional service also includes a full check of your coils, motors, blower assembly, and safety switches.

Timely repairs do more than get your system running again. They help prevent more expensive breakdowns later. If performance problems are ignored, the stress on your heat pump increases. Eventually, this can lead to compressor failure, and replacing a compressor typically costs far more than addressing an early-stage issue. Choosing professional repair the moment your unit starts slipping in efficiency can protect both your comfort and your budget.

Routine service visits also help pinpoint problem areas that may not yet be noticeable to the homeowner. Maybe the system’s fan motor is wearing down at a faster rate, or the outdoor unit’s coil is gradually building sediment. Catching those signs early gives you the chance to take action before cooling power drops off completely.

Ensuring Heat Pump Longevity and Performance in Andover

Keeping your heat pump performing year after year depends on a few regular habits, along with professional support when needed. Homeowners in Andover can get the most out of their cooling system when they combine seasonal maintenance with attentive usage habits.

Here are a few ways to support long-term efficiency and reduce the chance of ongoing cooling issues:

- Change your air filters regularly, at least every 1 to 2 months during heavy AC use

- Keep furniture and rugs away from air vents to prevent blocked airflow

- Have your refrigerant levels checked during service calls to catch early leaks

- Monitor how long the system runs to meet the set temperature—long runtimes are a red flag

- Trim back any shrubs or grass growing around the outdoor unit so airflow stays clear

A well-maintained heat pump doesn’t just cool better, it lasts longer. If no maintenance is performed, the system works harder every season, wearing down parts quicker. When performance issues are left unresolved, heat pumps in Andover can lose significant efficiency before finally needing emergency repairs or even full replacement.

By looking out for changes in runtime, airflow, or thermostat performance—and bringing in help sooner rather than later—you protect the investment already made in your home’s comfort system. Staying proactive with repairs and seasonal upkeep means your home stays cool and energy costs stay steady, even through the hottest weeks of August. When handled early, what starts as a drop in airflow or a slight temperature difference doesn’t have to turn into a cooling emergency. With the right attention, your heat pump can stay strong through the summers ahead.

Looking for reliable help with your cooling issues? At MJB Heating & Cooling, our experts are dedicated to keeping your system efficient and your home comfortable in Andover. When you notice a drop in cooling performance, reliable service matters, and our team is ready to assist with everything from regular maintenance to more in-depth repairs. Learn how we can help with professional heat pump repair in Andover to restore comfort and efficiency in your home. For a quick estimate or to book a service visit, please contact us today.

Customer Testimonials

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Our A/C stopped working on a Sunday and due to health issues, we needed to find a service company available on a Sunday. I called MJB and left a message on their emergency voice mail. Within 10 minutes Tom Buck called me to hear my description of the symptoms. He was just finishing an appointment in Wichita and would be on his way to my home on the south end of Derby. He arrived within 30 minutes! From start to finish he was the perfect example of what you could ever hope for in an HVAC tech and a human being. His evaluation of our system inside and out was as thorough as I could ever imagine and once he was done with the repair, our system is running as well or better than ever. Well worth the price for the evaluation, parts, and labor. Thank you again Tom for an awesome experience.

Scott W
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Our AC went out during the hottest days of the year, and they were out next day! We have been jerked around by a shoddy home warranty for years. We finally had a chance to pick our own repair people, and MJB came highly recommended. I can see why! I was impressed with the honesty and speed at which they fixed our AC unit!

Alicia T
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Our commercial building had a lightening/electrical strike and damaged our 20 ton AC unit. No one could find us a new unit before the end of September. Imagining going all of August and September with no AC in Kansas and working inside near 100 degree temps is less than thrilling. Dale and the team at MJB called around and saved the day. They had us a new unit 5 weeks earlier than other could promise and I now have happy employees. The unit is amazingly quiet, super cold and so much more energy efficient. Thank you for being our super hero!

Ben H
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Came out and installed my new furnace. Was very polite and affordable. They are very acknowledgeable and I highly recommend!

Diana D
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Thank you very much. We had our 1st warm night in 3weeks. MJB took the time and effort to find the real problem. And the employees were kind and thoughtful and explained things very well. I cannot thank you and all of MJB. Will recommend you highly. Thanks again Marjorie Herman Oxford Kansas

Marjorie H
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We had a new system installed and I was so impressed with how quick they were in come out and install it, in the middle of a hot summer day. They were so friendly & very professional. I had a small problem with a weird sound and they came over immediately and fixed it. Love them!

Yvette A